Tuesday, August 25, 2009

PROBLEM WITH A BOTTLE
Michel - at the end of June we purchased a case of wines on sale. We
have loved each and every one of them with one exception... the Mas de
Janiny Syrah, 2005. We have really enjoyed this wine in the past and
included 3 bottles in our case. The first bottle was just fine but
the both of the last two have been not even drinkable - the cork was
very colored and the wine actually fizzed upon pouring. Needless to
say we were really disappointed! Not sure what your refund policy is
but I see you have a Barbera still on clearance.... we also had two
bottles of that in our order which have been wonderful and some
chardonnay would also be an acceptable substitute. Thanks for
bringing great organic wines to the world!

- Anna
............................
Hello Anna,

Happy to hear about your satisfaction! Unfortunately your experience with this vintage of Janiny Syrah has been common. This wine has encountered a sad fate which we nor the producer can understand. Since we are always trying to put a minimum of sulfites it is probable that the level was just too low this time and that the wine did not stabilize and refermented in the bottle. It is an illustration of the difficulty of bringing low sulfites wines to market. A problem like that can be devastating to both the producer and the distributor.
Therefore we pulled the '05 out of the Catalog as soon as we understood there was a problem. In the meantime the '06 has just arrived in the warehouse.
We can refund you or send you the 2 bottles you mentioned. Usually we don't do that because of the shipping costs. Would you consider taking a credit for a next order to be more (eco)logical/nomical?
DrMic

2 comments:

Dr Hulda Clark said...

Vine is not good for health so keep away from it if you cannot do this then drink its very low quantity.

Michel & Veronique said...

I am very fond of Dr Hulda Clark who has made a huge contribution to the search on cancer. I published this comment but I am very surprised that she would 1.take the time to read my blog, 2.write in such poor English, 3. Make a comment so much at odds with millennia of observation.
Other than that I rarely drink more than a glass per day myself!
DrMic